GoTie ships with FedEx. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels.
We will ship to your billing address. The billing address is the address your bank has on file and the address to which your bank mails your monthly statements. We ship Canadian orders to any address within Canada, and Australian orders to any address in Australia. We will ship to a USA address provided you supply complete address information including a telephone number and the address can be verified (to deter credit card fraud and identity theft).
A signature is required for all shipments upon receipt.
To avoid higher than normal shipping and duties charges, orders containing multiple items located in different warehouses will be consolidated in one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email, if your order will be delayed.
Oversized items that don’t fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.
Some items cannot be exported due to manufacturer or government restrictions. You will receive an on-screen notice if you attempt put an item in your shopping cart or check out an order containing items which we cannot send to you.
We do not ship to Iran, Sudan, Cuba, Syria, North Korea or Uganda.
Orders shipping to Nigeria, Ghana and Georgia may be subject to additional verification. We will email you if your order will be delayed.
If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, GoTie reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.